Preparation Error Correction Guarantee

Apostille Global Services is a private document authentication service. We are not a government agency. We provide procedural information and document preparation support, not legal advice.

Apostille Global Services stands behind the paperwork and routing we prepare.

If an apostille authority rejects a submission because of an error in the paperwork or routing we prepared, we will correct the error and resubmit the document without charging another service fee.

What the guarantee covers

An error in AGS-prepared paperwork
An AGS routing error
Correction of the covered error
Resubmission without another AGS service fee

What the guarantee does not cover

Government, embassy, consular, notary, translation, document retrieval, courier, or shipping charges
Incorrect or incomplete information provided by the client
Altered, damaged, incomplete, ineligible, or improperly issued documents
Missing signatures, identification, authorization, supporting records, or client-supplied attachments
Decisions made by a notary, issuing office, apostille authority, embassy, consulate, carrier, or receiving organization
Government-rule changes after submission
Government processing delays, carrier delays, loss, or events outside AGS's control
Rejection or nonacceptance by the foreign receiving organization after an apostille or legalization has been completed

Final acceptance is determined by the organization receiving the document. Apostille Global Services does not guarantee government processing times or acceptance by a foreign receiving authority.

How to claim

Email info@apostilleglobalservices.com with your order number and the rejection notice from the apostille authority. We will confirm coverage and, if the rejection is within scope, correct the error and resubmit without charging another AGS service fee. Government re-filing fees and shipping are the client's responsibility.

Not legal advice

This guarantee is a service commitment, not a legal warranty of outcome or a substitute for legal counsel. See our Terms of Service for full limitations of liability.

Talk to a specialist

Questions before you submit?

Amelia — Apostille Specialist

Amelia reviews every request personally and replies with an itemized quote and next steps.

Email a Specialist Call or Text: 503-519-1091info@apostilleglobalservices.com

Replies during business hours, Monday through Friday
Or use the request form — no payment is collected

Tell us about your documents

A few details will help us understand what you need. "Not sure" is always okay.

Fields marked * are required.

What document or documents do you need help with? *What country will the documents be used in? *

Do you need a translation? *

YesNoNot sure

Do you need document retrieval? *

Choose "Yes" if you don't have the certified copy and need us to request it for you.

YesNoNot sure

Do you have a deadline? Optional

Your name *Phone number Optional

Your email *

Upload your document Optional

A photo or scan helps us check it. It is sent securely with your request.

Tap to choose a filePhoto, PDF, or Word file, up to 20 megabytes

Notes Optional

Please leave out ID numbers, payment details, and private record details.

Yes, I will look for my confirmation email (and check my spam or junk folder) — I understand your review and quote will be replied to that same thread. *

Your request goes straight to Amelia.
You'll get a copy by email.

No order or payment commitment.Privacy policy

Talk to a specialist

Questions before you submit?

Amelia — Apostille Specialist

Amelia reviews every request personally and replies with an itemized quote and next steps.

Email a Specialist Call or Text: 503-519-1091info@apostilleglobalservices.com

Replies during business hours, Monday through Friday
Or use the request form — no payment is collected

Full-Service Apostille Handling

$125 for the first document
$95 for each additional document submitted in the same order

Government fees, shipping, and required third-party charges are separate and itemized before submission.

Document Retrieval Available — $150 per document (service fee; state, government, or agency record fees are separate)

Embassy Legalization

Embassy legalization is quoted after document and destination review. The total depends on the document, issuing authority, destination country, required authentication chain, embassy or consular fees, and shipping.