DOCUMENT RETRIEVAL SUPPORT
Document Retrieval Support
Apostille Global Services helps prepare and coordinate requests for eligible certified records when a client does not have the correct document for apostille processing.
We first review the document type, issuing authority, requestor eligibility, required identification, authorization, and supporting documents.
This is the Apostille Global Services service fee only. Any state, government, or agency record fee, vendor charge, delivery cost, and required supporting document is separate.
What Our Retrieval Service Includes
- Review of the document and issuing authority
- Review of requestor eligibility and authorization requirements
- Preparation of the applicable request form
- Organization and review of client-provided supporting documents
- Preparation of the mailing or submission packet
- Order Tracking and Follow-Up
- Coordination of the apostille process after the correct document is received
What the Client Provides
The client provides the required identification, authorization, relationship documents, lineage documents, signatures, and other supporting records required by the issuing authority.
Apostille Global Services reviews and organizes the packet but does not create or independently obtain personal supporting documents that the issuing authority requires from the requestor.
Documents We Commonly Review for Retrieval
- Birth certificates
- Marriage certificates
- Death certificates
- Divorce records
- Court records
- Business records
- Certificates of good standing
- Education records
- Other certified records after review
Why Retrieval Requires Review
Retrieval rules depend on the record, issuing authority, age of the record, requestor's relationship to the person named, identification requirements, authorization, delivery restrictions, and the version required for apostille processing.
We confirm the requirements before preparing the request.
Pricing
- Apostille Global Services Document Retrieval Service — $50 service fee per document
- Government record fee — charged separately
- Vendor or processing fee — charged separately when required
- Delivery to AGS — charged separately
- Apostille Full-Service Handling — priced separately
- Return shipping — selected separately
We confirm the full itemized total after reviewing the record, issuing authority, required supporting documents, and delivery method.
Frequently Asked Questions
Can Apostille Global Services request every type of record?
Record eligibility is based on the issuing office's rules. We review the requirements and identify the correct way to request the record.
Who provides identification and relationship documents?
The client provides all identification, authorization, relationship, lineage, and supporting documents required by the issuing authority.
Does the $50 fee include the state or government record fee?
No. The $50 is the Apostille Global Services service fee only. Any state, government, or agency record fee, vendor charge, and delivery cost is separate and itemized before submission.
Will the retrieved document be ready for apostille?
We identify the version required for apostille processing and review the document after it is received.
Can retrieval and apostille service be handled together?
Yes. After review, we can itemize retrieval and apostille handling as part of the same case.
How do I get started?
Submit a Full Service request with the record type, issuing location, destination country, and any deadline.
Questions before you submit?
Amelia — Apostille Specialist
Amelia reviews every request personally and replies with an itemized quote and next steps.
- Replies during business hours, Monday through Friday
- Or use the request form below — no payment is collected
Request Full Service
Tell us about your document, where it was issued, the destination country, and your deadline. A specialist will review the information and email an itemized quote and next steps.
No payment is collected when you submit this request.
- $125 for the first document
- $95 for each additional document submitted in the same order
Government fees, shipping, and required third-party charges are separate and itemized before submission.
Embassy legalization is quoted after document and destination review. The total depends on the document, issuing authority, destination country, required authentication chain, embassy or consular fees, and shipping.
Request Document Retrieval Support
Tell us which record you need, where it was issued, and the country where it will be used. We will review the retrieval requirements and send an itemized quote and next steps.