Apostille Global Services

Free customer guide

Document Journey Guide

Every apostille document takes a specific path: it's produced by an issuing office, delivered somewhere, and then sent on for authentication. This guide tells you — in plain language — where each document can go, and exactly how to pack the envelope.

Goes to document owner first

Office only mails to the document owner's address. The customer receives it, then forwards it to the runner or government office.

Can go to runner or government office

Office mails to the return address supplied. Use the runner or government address for the next step.

Delivered electronically

Online / Portable Document Format file only. No envelope at the issuing office.

The five-step journey

  1. Order the document — send the request to the issuing office with the right form, fee, and (when the office allows) a return envelope.
  2. Receive it — either the office mails it to the document owner first, mails it to the runner or government destination, or delivers it electronically.
  3. Send it on — pack it with tracking to the next step (the runner or the government office handling authentication).
  4. Submit for apostille or authentication — California Secretary of State (California-issued), the United States Department of State (federal), or the destination country's embassy (non-Hague chain).
  5. Receive the finished document — with tracking, delivered to the return address you selected.

Mail-in request letter (schools, employers, hospitals, other issuers)

Some issuers — universities, private schools, hospitals, employers — don't have an online order form. Fill in the fields below to build a printable request letter. If you can already order this document online, you don't need the letter — dismiss it.

July 17, 2026

[Issuer name] [Issuer mailing address]

To Whom It May Concern:

I am writing to request a certified copy of the following document for use in an apostille or authentication process: [document requested].

My identifying information is as follows:

  • Full legal name: [full legal name]

Please mail the completed document, sealed and signed if that is your normal practice, to the following return address:

[return address]

If a fee is required, please contact me at the return address above before processing so I can send payment in the form your office accepts.

Thank you for your assistance.

Sincerely,

_________________________

[full legal name]

Sign the printed letter in ink. Enclose it with the issuer's fee and, when the issuer allows, a self-addressed return envelope.

Federal documents

Seven federal document sources with verified receipt and delivery rules.

Federal Bureau of Investigation Identity History Summary (rap sheet)

Identity History Summary / rap sheet, or no-record letter

Goes to document owner first

This office will only mail to the document owner's address on file. After the customer receives it, the next mailing goes to the runner or government address.

Where it can be sent
The sealed response is mailed first-class United States Postal Service to the address the document owner provides. Do not enclose a prepaid return envelope, and do not ask the Federal Bureau of Investigation to forward the result to the United States Department of State for apostille — the Federal Bureau of Investigation refuses to do that.
Who can request
Only the individual, or a Federal Bureau of Investigation-approved Channeler that delivers the result electronically, may request. No general third-party mailing.
Fees
$18 per person (channelers add their own fee). Indigency waiver available.
Timing
Online: ~48 hours after electronic fingerprints. Mailed cards: ~10 days once received. Total mail turnaround up to ~15 days.

Heads up: One sealed response per $18 fee. Plain white paper — no seal or ribbon. Because it can only go to the document owner's address, the customer receives it first, then forwards it to the runner or government address for apostille.

How to send it

  1. Because this office will only mail to the document owner's address on file, the customer receives the document first.
  2. When it arrives, open the outer envelope only. Do not open any sealed inner envelope. Federal Bureau of Investigation Identity History Summary documents in particular must stay sealed for some destinations.
  3. Place the document in a new tracked envelope addressed to the next destination given in your packet (the runner or the government office).
  4. Use United States Postal Service with tracking or United Parcel Service. Do not use Federal Express if the next step is the United States Department of State — their return envelope rule forbids Federal Express.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet
  • Plan to open only the outer envelope when the document arrives
Verified against the issuing office's own page →

Internal Revenue Service Form 6166 (United States Residency Certification) via Form 8802

Form 6166 letter on United States Treasury stationery

Can go to runner or government office

This office mails to whichever return address is supplied. The return destination should be the runner or the government office handling the next step.

Where it can be sent
The Line 3a address on Form 8802 is used for all correspondence and delivery. No P.O. box and no care-of address — certification may be denied. Form 6166 can be mailed straight to the runner or government address if that destination is named on Line 3a and Line 3b.
Who can request
Yes — Form 8802 Line 3b names a third-party appointee (written authorization); Line 3a can direct the 6166 to that appointee's address. Form 8821 / 2848 may also apply.
Fees
$85 per Form 8802 (individuals); $185 (non-individuals).
Timing
File with full fee at least 45 days before you need Form 6166.

Heads up: Form 6166 is issued from the Internal Revenue Service Philadelphia campus. If it should go directly to the runner or government address, put that destination on Line 3a and name that destination on Line 3b.

How to send it

  1. Fill out the office's request form completely, including the requester's name, contact information, and exactly what is being requested.
  2. Prepare a self-addressed return envelope inside the request envelope, addressed to the next destination given in your packet.
  3. Put enough postage on the inner return envelope. If using a prepaid label, United States Postal Service or United Parcel Service only — do not use Federal Express. That is a hard rule at the United States Department of State, and safest across the board.
  4. Include payment as the office accepts it — usually a check or money order made out to the office (never cash by mail).
  5. On Form 8802, put the destination address on Line 3a and the destination name on Line 3b so the Internal Revenue Service mails Form 6166 straight there. No post office box, no care-of address — the Internal Revenue Service may deny certification.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet
Verified against the issuing office's own page →

United States Department of State — Office of Authentications

Apostille (Hague country) or authentication certificate (non-Hague country)

Can go to runner or government office

This office mails to whichever return address is supplied. The return destination should be the runner or the government office handling the next step.

Where it can be sent
Must include one self-addressed prepaid return envelope with postage. United States Postal Service or United Parcel Service only — do not use Federal Express on the return envelope. That envelope should be addressed to the runner or government office handling the next step.
Who can request
Anyone may submit on behalf of the document owner (Form DS-4194 by mail or in person; walk-in limit 15 documents / day).
Fees
$20 per document. Check or money order by mail; card in person. Non-refundable.
Timing
Mail: ~5 weeks. Walk-in drop-off/pickup: 7 business days. Emergency same-day service available in person.

Heads up: Mail to Sterling, VA PO Box. Walk-in: 600 19th Street NW, Washington, DC.

How to send it

  1. Fill out the office's request form completely, including the requester's name, contact information, and exactly what is being requested.
  2. Prepare a self-addressed return envelope inside the request envelope, addressed to the next destination given in your packet.
  3. Put enough postage on the inner return envelope. If using a prepaid label, United States Postal Service or United Parcel Service only — do not use Federal Express. That is a hard rule at the United States Department of State, and safest across the board.
  4. Include payment as the office accepts it — usually a check or money order made out to the office (never cash by mail).
  5. Include one self-addressed prepaid return envelope with postage. United States Postal Service or United Parcel Service only — the Office of Authentications will not use Federal Express on the return envelope.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet
Verified against the issuing office's own page →

United States Citizenship and Immigration Services records (Freedom of Information Act / Privacy Act / Genealogy)

Immigration records (A-File), FOIA / Privacy Act records, genealogy records

Delivered electronically

This document is delivered online or as a Portable Document Format file — there is no mailing step at the issuing office. Print or download it, then send the physical copy to the runner or government office for apostille.

Where it can be sent
Effective January 22, 2026, requests must be online. Responses are delivered to the applicant's United States Citizenship and Immigration Services online account — no physical mailing.
Who can request
Yes — with the subject's written permission, traditionally Form G-639. An attorney or accredited representative can request via their own United States Citizenship and Immigration Services online account; responses can be forwarded to another person.
Fees
Freedom of Information Act basic requests generally have no fee. The United States Citizenship and Immigration Services Genealogy Program charges its own fees.
Timing
Varies widely. Expedited processing available when tied to a scheduled immigration-judge hearing.

Heads up: Records over 100 years old are handled via the Genealogy Program. Each request is per person.

How to send it

  1. This office delivers electronically — there is no envelope to pack at the issuing step.
  2. Print the Portable Document Format file, or download it, then place the printed copy in a tracked envelope addressed to the next destination given in your packet.
  3. Use United States Postal Service Priority Mail with tracking, United Parcel Service, or Federal Express — any tracked carrier is fine at this stage.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Destination address matches the one already given in your packet
Verified against the issuing office's own page →

United States Courts — federal court records (Public Access to Court Electronic Records + District Court Clerk)

Case files and docket sheets through Public Access to Court Electronic Records; certified copies from the Clerk of Court

Can go to runner or government office

This office mails to whichever return address is supplied. The return destination should be the runner or the government office handling the next step.

Where it can be sent
Federal court records are public. Certified copies come from the specific District Court Clerk's Office where the case was filed — that clerk sets its own delivery rules.
Who can request
Records are public, so a third party may request. Certified copies are requested from and issued by the District Court Clerk's Office.
Fees
Public Access to Court Electronic Records per-page fees apply for electronic access. Certified-copy fees are set by each individual court.
Timing
Set by the individual court — not published centrally.

Heads up: Electronic case files come from Public Access to Court Electronic Records. Certified copies come only from the Clerk's Office.

How to send it

  1. Fill out the office's request form completely, including the requester's name, contact information, and exactly what is being requested.
  2. Prepare a self-addressed return envelope inside the request envelope, addressed to the next destination given in your packet.
  3. Put enough postage on the inner return envelope. If using a prepaid label, United States Postal Service or United Parcel Service only — do not use Federal Express. That is a hard rule at the United States Department of State, and safest across the board.
  4. Include payment as the office accepts it — usually a check or money order made out to the office (never cash by mail).

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet
Verified against the issuing office's own page →

Food and Drug Administration export certificates (Certificate to Foreign Government / Free Sale / electronic Certificate of Pharmaceutical Product)

Electronic Certificate of Pharmaceutical Product, Certificate to Foreign Government, Certificate of Exportability, Certificate of Free Sale

Delivered electronically

This document is delivered online or as a Portable Document Format file — there is no mailing step at the issuing office. Print or download it, then send the physical copy to the runner or government office for apostille.

Where it can be sent
Delivered electronically only, through the applicant's electronic certificate account — there is no mailing address.
Who can request
The United States exporting firm or facility applies through the appropriate electronic certificate system. Certificate is provided directly to the requesting country as a downloadable Portable Document Format file, and the applicant is emailed access instructions.
Fees
Capped at $175 per certificate. Center for Drug Evaluation and Research: $175 first, $90 second, $40 subsequent. Other centers vary.
Timing
Electronic Certificates of Pharmaceutical Product are issued within about 20 days of receipt. Invoicing is quarterly.

Heads up: Food and Drug Administration export certificates expire after 24 months and cannot be reissued — plan the foreign filing around that window.

How to send it

  1. This office delivers electronically — there is no envelope to pack at the issuing step.
  2. Print the Portable Document Format file, or download it, then place the printed copy in a tracked envelope addressed to the next destination given in your packet.
  3. Use United States Postal Service Priority Mail with tracking, United Parcel Service, or Federal Express — any tracked carrier is fine at this stage.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Destination address matches the one already given in your packet
Verified against the issuing office's own page →

Social Security Administration — benefit verification letter

Benefit verification / proof-of-income letter

Delivered electronically

This document is delivered online or as a Portable Document Format file — there is no mailing step at the issuing office. Print or download it, then send the physical copy to the runner or government office for apostille.

Where it can be sent
The online version is a Portable Document Format file the beneficiary downloads instantly. Mailed versions go to the address on file with Social Security Administration — the beneficiary's address, not a third party's.
Who can request
The beneficiary can obtain it via their my Social Security account, by phone, or in person. A representative payee can obtain it for the person they serve.
Fees
Free.
Timing
Online: immediate Portable Document Format file. Phone or in-person requests: mailed to the address on file with Social Security Administration.

Heads up: Fastest path is the online my Social Security account — the Portable Document Format file can be printed and then routed for apostille.

How to send it

  1. This office delivers electronically — there is no envelope to pack at the issuing step.
  2. Print the Portable Document Format file, or download it, then place the printed copy in a tracked envelope addressed to the next destination given in your packet.
  3. Use United States Postal Service Priority Mail with tracking, United Parcel Service, or Federal Express — any tracked carrier is fine at this stage.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Destination address matches the one already given in your packet
Verified against the issuing office's own page →

California documents

General patterns across the 58 Superior Courts and 58 Clerk-Recorders. For county-specific fees and hours, see the California apostille hub.

California vital records (California Department of Public Health)

Certified copies of California birth, death, marriage, and domestic-partnership records

Goes to document owner first

This office will only mail to the document owner's address on file. After the customer receives it, the next mailing goes to the runner or government address.

Where it can be sent
The state office mails certified copies only to the address of a person entitled to receive an authorized copy. It cannot be diverted to a third-party address.
Who can request
Only the authorized applicant may request. Sworn statement (with notarized signature) is required for authorized certified copies.
Fees
Set by California Department of Public Health — check the current fee schedule before mailing.
Timing
Mail turnaround is several weeks and varies by season.

Heads up: For apostille, only the full long-form California Department of Public Health certified copy is accepted. Because it goes to the document owner first, plan a second mailing step to forward it to the runner or government address.

How to send it

  1. Because this office will only mail to the document owner's address on file, the customer receives the document first.
  2. When it arrives, open the outer envelope only. Do not open any sealed inner envelope. Federal Bureau of Investigation Identity History Summary documents in particular must stay sealed for some destinations.
  3. Place the document in a new tracked envelope addressed to the next destination given in your packet (the runner or the government office).
  4. Use United States Postal Service with tracking or United Parcel Service. Do not use Federal Express if the next step is the United States Department of State — their return envelope rule forbids Federal Express.

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet
  • Plan to open only the outer envelope when the document arrives
Verified against the issuing office's own page →

California Superior Court — certified copies (any of 58 counties)

Certified copies of civil, family, probate, and criminal case documents; certified dissolution judgments; exemplifications

Can go to runner or government office

This office mails to whichever return address is supplied. The return destination should be the runner or the government office handling the next step.

Where it can be sent
Most Superior Courts return by the self-addressed stamped envelope you enclose with the mail request. That envelope should be addressed to the runner or the government office handling the next step.
Who can request
Public records — any requester may ask. Confidential cases (juvenile / adoption / sealed) still require a party with photo ID or a court order.
Fees
Common pattern: $40 per certification, $0.50 per page, $15 name search over 10 minutes. Exact schedule varies by court.
Timing
Typically within one week once the request is received; offsite retrieval can add 1–2 weeks.

Heads up: Several courts will not return certified copies by email — plan on mail. Check that court's page for cash / check / card rules.

How to send it

  1. Fill out the office's request form completely, including the requester's name, contact information, and exactly what is being requested.
  2. Prepare a self-addressed return envelope inside the request envelope, addressed to the next destination given in your packet.
  3. Put enough postage on the inner return envelope. If using a prepaid label, United States Postal Service or United Parcel Service only — do not use Federal Express. That is a hard rule at the United States Department of State, and safest across the board.
  4. Include payment as the office accepts it — usually a check or money order made out to the office (never cash by mail).

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet

Document Authorization Letter required

This office allows an agent (runner, notary, or law firm) to request or pick up on your behalf when a signed authorization letter is presented with photo identification. A completed authorization letter is included in your packet. Bring or enclose the signed original — a photocopy will not be accepted at most counters.

Verified against the issuing office's own page →

California County Clerk-Recorder

Certified copies of recorded property documents, fictitious business names, and (at the county level) some vital records

Can go to runner or government office

This office mails to whichever return address is supplied. The return destination should be the runner or the government office handling the next step.

Where it can be sent
Most Clerk-Recorders will return by self-addressed stamped envelope addressed to whatever address the requester supplies. For this service, use the runner or government address for the next step.
Who can request
Recorded documents are public — a third party may request. Fictitious business name filings have their own signer / registrant rules.
Fees
Set by each county. Always confirm the current schedule.
Timing
Varies by county — many hold 1–2 business days for indexing.

Heads up: For apostille of California birth / marriage / death, use California Department of Public Health (state office) — county copies signed by a Local Registrar may not be accepted by California Secretary of State.

How to send it

  1. Fill out the office's request form completely, including the requester's name, contact information, and exactly what is being requested.
  2. Prepare a self-addressed return envelope inside the request envelope, addressed to the next destination given in your packet.
  3. Put enough postage on the inner return envelope. If using a prepaid label, United States Postal Service or United Parcel Service only — do not use Federal Express. That is a hard rule at the United States Department of State, and safest across the board.
  4. Include payment as the office accepts it — usually a check or money order made out to the office (never cash by mail).

Checklist before you mail

  • Request form completely filled out
  • Payment enclosed the way this office accepts
  • Return envelope inside with correct postage
  • Destination address matches the one already given in your packet

Document Authorization Letter required

This office allows an agent (runner, notary, or law firm) to request or pick up on your behalf when a signed authorization letter is presented with photo identification. A completed authorization letter is included in your packet. Bring or enclose the signed original — a photocopy will not be accepted at most counters.

Verified against the issuing office's own page →